Jw Marriott New Orleans

I lilked the way the Hotel was laid out. I thought the room we had was a nice size with somewhat good views. We enjoyed the full health club, room service and the Hotel Lobby Bar. The staff was definitely geared toward Customer Satisfaction and going above that. I thought the bed was comfortable, firm. I thought the pillows were also firm and not lumpy or flat... They provided good support for our heads and neck. We thoroughly enjoyed the Concierge's Lounge with the food that was served by extremely friendly and helpful people. The food was prepard with good tastes.

I thought it was strange that the suite only had 1 trash can. There wasn't any evidence of recycling (special can to put newspapers, bottles or cans.)

The hotel was seriously understaffed, especially for a big weekend, they should have been prepared for the crowds. Also, parking was at a distant lot, with a shuttle. Ack to the hotel, min 3 days at $40 each- cash! This was even if you were only staying one night. I would have missed kickoff if I hadn't lucked into a Parking spot on the street.

Everything at the jw was excellent except the grill. The service was perfunctory at best, organization was terrible and we would have avoided it completely if the breakfast had not been included in the tariff

Though we arrived early in the morning, the front staff was kind enough to let us check-in.

Staff were very friendly and exceptionally good at local recommendations. The location was good too - close enough to be close to the French Quarter but not so close as to be impacted by the noise/people.

The friendly professional staff, as soon we got to the front entrance of the hotel the staff took over. The porters were friendly and very helpful, the reception attentants were efficient and had our room ready. I also like the security personnel in the hotel, made one feel safe. The room was very comfortable, and spacious. I would recommend this hotel to family and friends.

Staff were very friendly and exceptionally good at local recommendations. The location was good too - close enough to be close to the French Quarter but not so close as to be impacted by the noise/people.

The room was nice and clean. The cleaning service great.

.no concernqs

The room was nice and clean. The cleaning service great.

Hot water problems for shower, old telephone system for getting messages, having to pay internet access in my 350$ room

l'offerta gratuita di acqua, caffè, etc. è stata molto apprezzata

sarebbe opportuno wifi gratuito nelle camere

Posizione perfetta per visitare la città, personale molto disponibile, servizi di alta qualità.

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